The booking

Application

1 - Can I e-mail the documents for my application?

Absolutely! It's also highly recommended that you do so. It will save you time and money.
You will find the contact info for the Residence in this link.

2 - Once the application documents have been sent, what do I have to do?

Once your application files has been received and reviewed, the Residence's representative will send you a confirmation of your reservation as well as the rental contract.

3 - How long do I have to send my documents to the Residence?

There is no deadline for sending the documents to complete your application. But the sooner you send your documents, the sooner your application will be reviewed and potentially the apartement retained for you.

Documents

4 - Wich supporting document should I provide?

FOR THE TENANT

Copy of student card or proof of student status
Copy of identity card
Proof of income (if applicable)
Proof of previous housing: rent receipt, accommodation certificate

FOR THE GUARANTOR

Copy of identity card or passport
Copy of last tax assessment
Copy of last 3 payslips or proof of income

5 - Must the supporting documents be in French?

If you are a foreign student, in most cases you do not need to have your documents translated. However, please get in contact with us for confirmation.

6 - How do I send proof of my last rent payment if I'm living with a family member?

In that case, you can send a "certificat d'hébergement" (letter stating that someone is living with you) written by your host (parent, family member...) along with your application.

7 - I don't have a student card or a document proving my status as a student yet. Can this hold up my reservation?

If you haven't yet received your student card, this won't be a problem. You can provide this document to the residence at a later date. However, don't hesitate to mention this fact when sending your application documents.

Deposit

8 - Will a deposit be required to confirm my reservation ?

Since signing the rental agreement is a binding commitment, no payment will be required from you before your arrival.
It is when you fill out the initial apartment inventory and condition report that you have to pay the various fees (monthly rent and security deposit).

Guarantor

9 - Is it important to have a guarantor?

Yes, it would indeed be better to have one. Having a guarantor would give the Residence an additional guarantee, and consequently add value to your application.

10 - Does the guarantor have to be a French citizen?

No, it's not mandatory. However, he must be able to understand the terms and conditions of the French rental agreement in order to sign it.

11 - My guarantor lives outside of France. Must he be present at the signing of the rental agreement?

The presence of your guarantor is not required during the signing of the initial apartment inventory and condition report or when you receive your apartment keys.
The rental agreement can be signed in advance. As soon as your reservation is confirmed, the Residence will send you the various contractual documents that must be signed and returned by mail or e-mail.

Application Timeline

12 - How long will it take to receive an answer from the Residence?

It usually takes from 24 to 48 hours after your application file has been received. However, it may take a bit longer. If this occurs, don't hesitate to contact the Residence representative directly to get additional information on the progress of your application.